This online Leadership and Management training is designed to provide both employers and employees with the inspirational information they need in order to understand the attributes, behaviours and practices of a great leader. Through the use of interactive exercises, real-life case examples and inspiring quotes from successful leaders, this course aims to help learners understand […]
This Interviewing Skills course has been designed to help managers improve their hiring process and become confident at handling those difficult and emotionally draining interviews like dismissals and disciplinary interviews. The training course is valuable for managers who want to know how to hire the best fit for their business. By using skills tests, all […]
This Customer Service Course is designed to help anyone who works in customer service improve their customer service skills in order to provide each customer with the best possible experience every time. All businesses, whether they operate face-to-face, over the phone or by e-mail, should strive to give their customers the best experience they can […]